Helpdesk Business Software

Help Desk - Support Desk Software System

ieSupportManager Helpdesk
 

ieComputerSystems Ltd
 

Fully featured Desktop and web based helpdesk software system. Includes web interface, email notifications, email logging, knowledgebase and contract management facilities. Easy to implement and use and very competitively priced.

Keywords: helpdesk help-desk help desk support web knowledgebase knowledge software free download evaluation it solutions technical support customer support multi-lingual multilingual

Collaborate on helpdesk tickets in Outlook

Public Folder HelpDesk for Outlook
 

kalmstrom.com Outlook Solutions
 

Collaborate on helpdesk tickets in Outlook. Create tickets from e-mail or web. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or GAL. Open tickets are stored in Outlook and in an Access.

Keywords: helpdesk outlook issue tracking support call center computer support group support help desk software itil it help desk customer support help desk management essential statistics help statistics software support help desk solution

SME and Corporate Helpdesk application

CentreDesk Corporate
 

Merging Technologies
 

CentreDesk Corpora is a multi-user help desk solution. One of the four CentreDesk HelpDesk applications, that are affordable and easy to use. Fast, easy help desk call logging, easy help desk call tracking, with the full history of all actions taken.

Keywords: helpdesk help desk call center call centre helpdesk software help desk software inventory workshop centerdesk corporate

Multi-user Helpdesk Quotations application

Freeware HelpDesk CentreDesk Quotation
 

Merging Technologies
 

CentreDesk Quotation is a multi-user help desk quotations solution. One of the four CentreDesk Help Desk group, that are affordable and easy to use. Fast, easy call logging, easy quotations tracking, with the full history of all actions taken.

Keywords: centredesk quotation quotations helpdesk help desk helpdesk software help desk software call centre freeware

Web Based Help Desk Software: issues

Jitbit HelpDesk
 

JitBit Software
 

Jitbit Help-Desk - customer support and knowledge-base software based on ASP.NET. Jitbit HelpDesk is a web based help desk software ("trouble ticket software" or "issue tracking software"). Easy to install, accessible from anywhere via Web.

Keywords: help desk software issue tracking trouble ticket knowledge base asp.net

hardware/software inventory, helpdesk

SysAid Help Desk Inventory and Monitoring
 

Ilient Help Desk Software
 

SysAid monitors your network, providing information (such as hardware/software) about your assets, and allowing remote control. It also provides help desk, reports, and more.

Keywords: helpdesk asset management monitoring inventory hardware software audit network support

Knowledge base in Exchange public folder.

KBase for Outlook
 

kalmstrom.com Outlook Solutions
 

A knowledge base that runs completely in an Exchange public folder. No extra windows. Works with all versions of MS Outlook. Rich text, html and attached files can be used in knowledge articles. Full text searching. Publish to htm files with index.

Keywords: knowledge base outlook search articles public folder

Live Chat, Live Customer Support Software

Skymol Communicator Live Chat Software
 

Skymol Corporation
 

Live chat software with voice/video, live help and live customer support software. On-demand customer service software, help desk software for online sales and customer service. Included voice mail and video mail. Completely web-based, no downloads.

Keywords: live chat customer support live help online sales live support help desk helpdesk software crm call center voice video web based voice mail video mail

Reduce tech. support times - 2 hrs to 5 mins.

VerifyMyPC
 

CubicleSoft
 

VerifyMyPC is the change tracking and management tool that watches for important changes to computers running Microsoft Windows NT/2000/XP/2003/Vista. Reduce technical support times from 2 hours to 5 minutes by tracking important changes to systems.

Keywords: helpdesk computer changes technical support

Web based help desk for small businesses.

Polar Help Desk Free
 

Polar
 

Polar Help Desk Free is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department.

Keywords: web based help desk help desk helpdesk technical support help desk software helpdesk software trouble ticket customer support software computer technical support helpdesk system customer support software online technical support

 

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